Junior IT Support/Administrator

Years of Relevant Experience

The position requires 2-5 equivalent years of experience in system administration, operation, and maintenance of both Windows and Linux systems, hardware, and software related infrastructure.

Job Responsibilities

  • Install, update, troubleshoot, and maintain Windows workstation and server hardware in a lab environment
  • Install, update, troubleshoot, and maintain various software on workstations and servers, including software licensing and inventory.
  • Install, update, troubleshoot and maintain Linux (primarily CentOS) servers and infrastructure
  • Be involved in IT purchasing and acquisition of software and hardware
  • Provide end-user IT support to lab users in multi-lab environment
  • Employee will report to an IT Manager for the labs
  • Continued research and development on the job responsibilities
  • Work among multiple office environments and locations

Education Requirements
Bachelor’s Degree required, preferably in the field of Computer Sciences.  A combination of a lesser degree and job experience may be considered in lieu of a BS.

Skills Required

  • High level of proficiency with Microsoft Windows 7, Windows Server, Active Directory and Linux Server (specifically CentOS) in a corporate environment; both in installation, setup, and maintenance
  • Familiar with maintaining and managing licensed vendor software
  • Familiar with on-site and remote troubleshooting and support for end users
  • Good troubleshooting skills involving server and workstation hardware, software, and network issues
  • Good interpersonal skills helping end-users with a variety of issues
  • Be familiar with standard business practices for IT security
  • Adhere to any and all business practices, policies and guidelines set forth by the IT policies
  • Be able to work remotely and on-site, with frequent foot travel between the multiple offices

Skills Desired

  • Systems Administration/System Engineer certification(s) from Microsoft.
  • CompTIA Network + and/or A+ certifications or equivalent
  • SQL/Oracle Database maintenance and admin experience
  • Cisco Networking Hardware Experience
  • Familiar with setup and maintenance of webhosting and public facing applications
  • Individual must be able to solve problems quickly and make decisions efficiently.
  • Individual must be able to interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.

Security Requirements

  • Must be a US citizen or a legal resident for three of the past five years
  • Must meet eligibility requirements for a US Public Trust security clearance

Available for occasional travel

Apply here


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